Coronavírus > Newsletters > Reduction in the tolerance period for SEDEX delivery

Reduction in the tolerance period for SEDEX delivery

Newsletter No. 14 – April 1st, 2020

Dear customer,

We communicate a reduction in the tolerance period for SEDEX delivery from 3 (three) to 1 (one) day in 2,563 business corridors in the country.
The tolerance is accounted for over the normal period established for each segment and will be effective as of April 2nd in the Postal Price and Deadline System.
On March 19th, 2020 the deadlines were extended due to the need to adapt our operation to the new coronavirus pandemic scenario. In accordance with our company's commitment, the standards are being applied gradually, according to operational feasibility and in compliance with all safety guidelines for employees and customers.

Kind regards,
Business Board