SEDEX to be charged
Express shipping service for documents and goods in which sender pays postal prices at the moment of postage and defines a value to the charged from addressee.
Service availability: in all national territory
Who can use it: - Natural and juridical persons without contract;
- Juridical persons with contract.
How it works: Basic services:- Automatic registration.
Mandatory additional service:- Stated value.
Delivery: Delivery location: At Correios post office nearest addressee address.
Delivery at postal unit counter is only made to addressee, or to person authorized by him/her in appropriate field of arrival note left by mailman.
Indemnification for delivery delay: Devolution of 30% of value paid at object postage. Values related to eventually acquired additional services will not be refunded.
Why use this service?
- Object traceability: information on object delivery situation will be available in Correios website, or, in case it is not possible, the reasons for non-delivery; - sender defines value to be charged from addressee; - Warranty of receiving value paid by addressee.
In case you need to contract SEDEX service or a solution for large volumes, contact one of our commercial representatives.
How much: Postage value varies according to object weight and localities of origin and of destination, plus value of eventually acquired optional products and additional/complementary services.
See your parcel price.
How to pay:
At origin: Cash, check, credit card, debit card. To be invoiced: monthly invoice, exclusive for contract clients.
At destination:Only cash.
Delivery term: Delivery term is considered when object arrives at the post office that will deliver.
Delivery location: At Correios post office nearest to addressee address.
See your parcel delivery term.
Guard terms: Sender defines the value to be charged from addressee, which cannot be inferior to postal prices paid, nor superior to the sum of postal prices and Stated value.
Refund of value to sender will be made through Money Order service within 15 days from date of delivery of parcel to addressee.
The object will remain available at post office of destination for seven days; at the end of this period it will be immediately returned to sender.
Guard term will be considered from Arrival note issue by post office that will deliver.
Check here home delivery restrictions
For postages in Manaus free trade zone and in international border municipalities, parcels must be presented open to meet Federal Revenue and security agencies determinations.
Invoice or Content Discrimination Form shall be packed in transparent plastic sticker envelope and preferably fixed on pack outside.
Parcel shall be presented open and its content will be checked by attendant against information provided in Invoice or in Content discrimination form (in case of taxable product).
Packing: Every SEDEX document and good to be charged shall be packed and closed by sender, in pack that resists to content weight, shape and nature, as well as to transportation conditions. The pack may be acquired in Correios, in other suppliers or fabricated by the client himself, provided that it satisfies recommended conditions: envelopes, boxes, packages and rolls made out of paper, plastic, polystyrene, wood or metal, wrapped in flat and resistant paper.
Money order, Invoice or Content discrimination for shall be packed in transparent plastic sticker envelope fixed on pack outside.
After postage: - Object tracking;
Addressing: See how to correctly address your object.